Do you clean jewellery?

Yes, we do. At Heidi Kjeldsen, we offer a free jewellery cleaning and checking service. All you need to do is book an appointment and bring your jewellery to our Oakham showroom. We will clean and inspect it for you completely free of charge.

Many customers ask why cleaning matters and how often it should be done. This guide explains everything you need to know about jewellery cleaning in simple and clear terms.

Why Should Jewellery Be Cleaned?

Jewellery touches your skin and is exposed to daily substances. Dust, sweat, oils, perfume, and lotions all collect on the surface over time.

This build-up can make your jewellery look dull. It can also hide worn claws or loose stones that may fall out if not spotted early.

Cleaning removes dirt and restores shine. It also helps identify small issues before they become costly repairs.

How Often Should Jewellery Be Cleaned?

How often you clean jewellery depends on how often it is worn.

• Everyday jewellery should be cleaned at home every 2 to 4 weeks.
  These pieces collect more dirt because they are worn often. Regular light cleaning keeps them looking fresh and avoids damage.

• Occasional pieces may only need cleaning every few months.
  These are worn less often and stay cleaner longer. A gentle clean now and then keeps them in good condition.

• Professional cleaning is recommended once or twice a year.
  It includes detailed cleaning and checking that cannot be done at home. We recommend an annual check-up at our showroom where we may recommend a workshop clean and polish if the item is heavily scratched or the build up is significant. There will be a cost associated with this professional service and we will quote for that in advance so that you are fully aware.

What Does the Free Cleaning Service Include?

When you bring your jewellery to us, we follow a careful process:

• Gentle cleaning using professional tools and solutions.
  These are chosen based on the materials of your jewellery. We avoid anything that could damage soft stones or delicate settings.

• A close inspection of settings, claws, and clasps.
  We check if any parts are worn, bent, or loose. Catching these issues early can prevent loss or damage.

• Tailored care for each piece, depending on its material.
  We use methods suited for gold, silver, platinum, pearls, and gemstones pieces. Every piece is treated with expert attention.

• Advice on future care or any necessary repairs.
  If something needs repair or re-rhodium plating then we let you know. We explain the options clearly, with no pressure.
  

Can You Clean Jewellery at Home?

Yes, you can clean many items at home using safe methods:

• Use warm water, a small amount of washing-up liquid, and a soft baby’s toothbrush.
  Soak the piece briefly and brush gently to remove dirt. Then rinse and dry it using a lint-free cloth.

• Avoid using bleach, ammonia, or toothpaste.
  These can scratch metals and harm delicate gemstones. It is best to use mild solutions only.

• Do not soak pearls, opals, soft gemstones or antique pieces.
  These items are delicate and may get damaged in water. Wipe them with a damp clean cloth instead.
  

If you are ever unsure, then it is safer to bring the piece to us.

How Do Different Materials Need Different Care?

Each type of jewellery material has its own care needs. Here is how we approach each:

• Pearl jewellery is delicate and porous.
  It can lose its lustre with harsh chemicals. We use soft tools and clothes to clean pearls gently and safely.

• Gold jewellery is soft and may get scratched.
  We clean it using gentle motion and mild solutions. White gold may also need re-rhodium plating, which we can advise on.

• Platinum is a pure and stable metal.
  It resists tarnish but may show fine scratches. Cleaning restores its shine, and inspection helps check for wear.

• Silver tarnishes with air and moisture.
  We remove tarnish using safe cloths and silver cleaners. Proper cleaning and storage prevent long-term damage.

• Gemstones vary by hardness and structure.
  Diamonds and sapphires are harder wearing than softer stones such as opals and turquoise which need extra care to avoid damage. A diamond will scratch all other gemstones so it is important to store your jewellery safely in a jewellery box where the diamonds do not rub against other gemstones at all.

When Should You Bring Jewellery In?

Some signs suggest it is time for a professional clean:

• Your jewellery looks cloudy or has lost its shine.
  This is a clear sign of build up and dirt which can be safely removed.

• Stones look dull or seem to move slightly.
  Movement often means the setting is worn or loose and should be checked to prevent stone damage or loss.

• Chains, pearls or rings feel sticky or grimy.
  This happens when make-up, lotions or perspiration builds up over time. Cleaning restores the comfort and sparkle, preventing skin reaction to toxins as well.

How to Book a Cleaning Appointment

Booking us is easy. Just contact us via our website to arrange a visit to our Oakham showroom. Bring your jewellery with you, and we will clean and check it while you wait.

This free service is available for all varieties of jewellery including rings, earrings, bracelets, and some pearls. Pearl necklaces usually need a professional clean and restring which is a chargeable expense.

Final Thoughts

Jewellery is both emotionally and financially valuable. Regular checking and cleaning helps protect it from damage and keeps it looking beautiful and so its value is maintained and allowed to appreciate over time. Conversely, hard wear and tear will destroy any fine jewellery so treasure your jewellery and look after it for the generations to come as well.

Our free cleaning and checking service makes it easy to care for your jewellery properly. We treat each piece with expertise and care, just as it deserves.

Visit Heidi Kjeldsen or call us to book your appointment. Let us help you keep your jewellery in perfect condition.